UK 11, UK 12.5, UK 13, UK 1, UK 2.5, UK 3, UK 4, UK 2
|ROYAL MAIL STANDARD (3-5 working days)||FREE for Orders over £40|
|ROYAL MAIL STANDARD (3-5 working days)||£3.95 (Orders Below £40)|
|EXPRESS DELIVERY (1-2 working days)||£6.50|
For ALL returns/exchanges, please email us at email@example.com and include your order number to initiate the refund/exchange process. We will then send a returns label that you can attach to the items to be dropped off at your local Royal Mail Drop off point. Returns are to be mailed to:
By your legal rights, we will be pleased to exchange or give a full refund for any justified complaint where goods are found to be defective as a result of the workmanship and/or the materials used in its manufacture. In other cases, we may offer a repair, exchange or a credit note. We are happy to exchange or issue a credit note on any unworn and unmarked goods if accompanied by its receipt and the original box & packaging within 28 days.
We do not offer a refund on goods if you simply change your mind about wanting them. This does not affect your statutory rights.
We do not accept credit notes from Parés Footwear Blackheath Store.
For Customer Services;
Please e-mail to firstname.lastname@example.org
For all other enquiries;
Please call our office on 020 8303 7443